Tips to being successful

Just a few points of what it takes to be successful. It is not an easy ride and my saying as everyone knows – If it were easy everyone would do it.


Persistence – No matter what you have to do keep knocking at the door, fighting, and spite of how difficult it is. Never give up.


Late nights – If you’re an entrepreneur, you will most probably find you hit the pillow and your mind will be buzzing. So you find yourself up working through the night. I find that’s when I work best.


Dedication – Being fully committed to your business or goal. Don’t let your mind run off course and keep focus on that end result.


Hard Work – Like I said it’s not easy. Social life will take a back seat while your building. Long hours and just generally cannot switch off. But it’s all part of the buzz.


Rejections – No matter what business you are in, you will always come across rejection. Whether that’s a client going elsewhere, a buyer not interested in a product or not being able to sign that deal you was so close to. Even trying to get that business finance to start your business. Just keep going – Never let a rejection knock you down as your will have this throughout your career. You will learn how to deal with rejection and become stronger rather than taking it personal.


Sacrifices – While your building you need to sacrifice anything that’s going to distract you. That party that’s going to cause you to have a hangover for the next two days – Or maybe a holiday that will pull you out the loop for a week and not the best time. Maybe a group of “friends” that aren’t a positive influence in your life.


Criticism – You will get people giving you disapproval on your goals. Judging your business and what “they” would do differently. But constructive criticism is great. Choose what you want to take from people’s criticism and push out the negative.


Failure – Even with the most successful entrepreneurs they have failed at something during their journey. 8 out of 10 businesses fail within the first 18 months. Don’t be afraid of failure. Study, learn, hear and change what your business needs before it gets to this point. Failure is not bad; you can change it round to a good.


Doubts – Whether to start a business or something new within an existing business. Knowing whether to grow your team or bring in a new product. You will always have doubts. You have to decide what is best for you and business and most of all if your finances can take the change.


Risks – Business will always be a risk. Risk of going bankrupt, risk of the business not working, not pulling in the business you need. If you are not a risk taker I wouldn’t even try to start a company.



Work ON the business not IN the business

Salon owners: Stepping out of the salon and working on your business objectives.


One of the main subjects I am questioned about the most is working on the business side of things rather than working in the actual salon, and the business side can be rather daunting at times. I really enjoy doing treatments as they are my passion and the main reason I started my business, I love talking with my clients, working alongside my team and most of all I love lashing and making clients feel beautiful.

But, my business would never grow to what it has if I still had my own column. So for my company to expand and my team to perform as successfully as they do it was necessary for me to step away from working in the salon full time.

With all of the background work there is to do such as accounting, salaries, staff appraisals, planning team meetings, advertising & marketing, social media, writing magazine articles, working on my other businesses, judging competitions, staff training, mentoring talks for students and writing policies. Plus an array of other tasks It would be virtually impossible for me to still lash too!

It’s all about a work and life balance and I didn’t have any when I had a column! All of the above tasks were done outside of my salon hours, which meant I was only actually giving it only 20% of my effort and to say I was exhausted after a salon day is an understatement. But nowadays I give the business side my all, 100% of my dedication. I still work around sixty hours plus a week, but I choose to do this.

This gives me time to go to the salon and see the salon from a customer perspective rather than a therapist, which keeps the customer service in the salon very strong.
I conduct regular training sessions with my wonderful team to ensure they are the best they can be. This also gives me the added advantage to help out the therapists on busy days when needed, so I am always flexible to step into my beautician shoes again which I love.

I stepped away from my column nearly three years ago now but I do still work on occasional Saturday’s purely because I want to as I love the salon atmosphere. However, last Saturday was my first week stopping my column again due to other on-going business commitments. Instead I worked on the reception which enabled me to still work in the salon but concentrate on the business side of things. I did get itchy feet though and I just wanted to pick up my tweezers and lash! but I have to keep focused and concentrate on the bigger picture, that being the business side.

If you want to know more about how you can move your column over to your team, start tripling your income and how to start working more efficiently on your business rather than struggling to do treatments and your business objectives then get in touch today for more details on my mentoring services.

Work on ypur business

What are your goals for 2018?

As the new year is just around the corner, have you set your business goals for 2018?
This is the best time to reflex and evaluate how the last 12 months have gone and improve for the coming year.
My favourite saying is have goals, dreams and a vision that’s so big that people call you crazy! Nothing is to big, nothing is impossible and nothing you cannot do. It’s all about your mindset and goal setting.
Even if there is things that didn’t work out right this year, turn them around to a positive. What did you learn from? See the funny side of the negative.
What are your goals for 2018?
They might be something like…
❣️ Taking on your first employee
❣️ Starting your first business
❣️ Increase client loyalty and retention
❣️ Training and development
❣️ Investing in a business mentor
❣️Growing your social media
Nothing is to big or to small. So what are your 2018 goals?




What makes an Entrepreneur….

So what makes a successful entrepreneur? These are a few of my personal views on what it takes to be successful.

• Always stay humble.
This is one of the most important qualities. Remember where you came from and always remember what it’s like to have nothing. It can take years to become successful, but it can be taken away at any time.

• Team.
Never call them your ‘employees’ they are your team, your family! You spend so much time working alongside them everyday more than your own family during working hours. So it’s so important to treat them with the most amount of respect. You are only as good as your team. Remember, teamwork makes the dream work!

• Positivity.
What you think and feel HAPPENS! Therefore any negative thoughts will equal negative outcome. Always stay positive, if you believe in what you think it will happen!
Knowledge. Stay ahead of the game at all times. Never ever get complacent. Research new trends regularly. Read read read. Knowledge is power, you can never have enough!

• Passion.
You have to be passionate about your business and love what you do. Without discipline, dedication and determination it will never work. A business that wins financially without passion will never work out long term. Passion drives you, your team and everything else that keeps your business together.

• Not afraid of failure.
If you worry about failure there is no point in starting in any business. You have to be willing to fail in order to succeed. You will always learn from your mistakes. Always remember that mistakes equal a bigger success in the end. Failure is NOT giving up!

I could go on, there are so many factors that contribute in the making of a successful entrepreneur, and all of these are covered in my mentoring sessions.

Share your ideas, what do you think makes a successful entrepreneur?


All things Christmas

1961E35B-A32F-41D1-B9FD-80EF326B9844Last weekend we celebrated our work Christmas party, as you know we don’t do things by halves. We went to Dublin and what a fun, eventful time we had. I,m sure the girls will tell you all about it when you come in next.

So, let’s talk about Christmas.

Our treat card points can not be used from 5th December until 2nd January.

Treatments booked 16th December until 2nd January also will need a deposit to secure your appointment. We hope you understand the reasons in doing this,  most appointments have been covered now. If you still need to make a deposit please could this be done during your next appointment with us or if you wouldn’t mind giving us a call when it’s convenient for you. Thank you!

15th December is Christmas Jumper day! Every year we love making the effort to wear our Christmas jumpers and we would love it if you could to. We will be raising money for Save The Children, there will be lots going on in salon so pop in and let’s raise money for an amazing cause.

Our opening hours are:


If you have a problem with finding an appointment online or on our app, please call the salon and we will do our best to find one for you.

Last year we loved giving all our clients a little something back, so we will be doing the same again this year. If you have an appointment during the week 16th December until stocks last. You will receive a £5 gift card to spend in January, terms and conditions are noted on the back of the card.

We look forward to seeing you all over the Christmas period.

Best wishes,

Jessica Hillyard – KG Head Trainer


Autumn Lash Cycle



Lash shred


Yes it’s that time of year! Your hair feels crap, your hair on your body might be slightly different, if you have a dog/cat they will be moulting, after all we are all animals and this time of year all our hair SHREDS, and unfortunately this means our beautiful eyelashes.

Why does this happen?

This time of year, the sun is disappearing which means less  vitamin D, which tells our body we don’t need our hair as much anymore, as our hair on our body is there to protect us from the sun! So that is the science behind it.

So your lashes might be falling out quicker, you might have large gaps. It’s not you, it’s not us, it’s not our glue or your lash techs glue. When your extension is falling out with the natural lash like the image above – there is nothing any of us can do.

You might want to bring your appointments slightly forward to they don’t get to gappy. In a month of so this will stop and will go back to normal, so don’t worry!

Lash techs, feel free to share to let your clients know ❤️


New month, New Start

Congratulations Hannah on Therapist of the month!

Last month you saw that we had two new members to our team, Amiee and Hannah. Both girls have had a busy few weeks, with lots of training! So look online for our great training deals whilst they speed up and gain more experience. Thank you to all our clients that have been models for the girls, we couldn’t of done it without you.

We would like to welcome Marie! Marie has over 10 years of industry experience and has just left Champneys after 7 years. So you won’t be disappointed.

This month is a busy one with Olympia fast approaching… We can’t wait to see everyone.. Come and visit us at stand B42. There will lots of show offers and goody bags.

Lots of courses running this month, Lashes, Nails, Initmate waxing and Business mentoring as well as launching a new website!

Just a polite reminder to our clients about our cancelation policy. Please could you let us know at least 24 hours before your appointment if you wish to cancel. Otherwise we would require a 50% cancelation fee.. more information of this can be found on our policy section on our website.

Jess Hillyard

KG Head Trainer